A glimpse of the Myanmar Postal Service

 

  • By Kham (Sein Lone Kabar)

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Myanmar Post was launched on 1 April of 2015. Under the new scheme, permission was granted to 102 43504120 1748713235256535 2214121208058740736 ngovernment officials and 5,818 government employees to render postal services in the country. A total of 51 government officials and 4564 government employees have been appointed to extend the postal services up to the rural areas of the country. Services include: 1. Sales of stamps; 2. receiving, distributing ordinary mail from domestic, overseas; 3. receiving, distributing registered mails from domestic, overseas; 4. accepting, distributing parcels from domestic, overseas 5. accepting, distributing printed materials from domestic, overseas; 6. domestic express accepting, distributing; 7. receiving, distributing domestic ordinary money order; 8. rent of post box; 9. other postal services.

Service provider
After several decades of monopoly in the postal service, invitations and announcements were made in the Myanma Alinn and the Kyemon Daily newspapers, published on 28 June 2016, aiming to expand the postal services offering domestic or overseas postal services, including registration system and to collect money that has been transferred, and share and collect money for online shopping and to act as a bank representative, to carry out mobile payment, and to provide postal services for any businesses and shopping enterprises. Cooperation to improve the services and to revitalize the postal service — the foundation of communications system — have been made in line with modern times, transforming it into a speedy and efficient service.

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Myanmar’s postal services
1. MNA Airline ticketing businesses – 794 offices 2. My Kyat – 640 offices [email protected] Post – 447 offices 4. domestic express money order – 418 offices 5. domestic Express Mat Service – 307 offices 6. Online shopper – 289 people 7. OK$ ­— 189 offices 8.CB Bank – 136 offices 9.International express mail services — 102 countries.
Myanmar hosted the 23rd ASEAN Postal Business Meeting held at the Novotel Yangon Max Hotel from 21 to 23 November 2016. The Myanmar Posts has issued two sets of stamps valued at Ks100 and Ks500 to mark the commemoration of this meeting. Moreover, stamps bearing the likeness of Bogyoke Aung San had been issued by the Myanmar Posts on 17 March 2017, as a memorial of the 70th anniversary of Ministry of Foreign Affairs. It was also learnt that the Myanmar Post had issued Ks1000 stamp on 11 November 2017 as a 50th Anniversary of ASEAN.
Starting on 1 January 1997, the Myanmar Post has cooperated with Myanmar DHL Limited as joint venture investment for the sake of sustainable benefits. The Myanmar Post holds 51 per cent shares and Myanmar DHL Limited contributed 49 per cent, respectively. The DHL head office is situated at No. 220, Insein Road, Hline Township, Yangon and another branch office is being opened at No. 58, Wadan Street, Lanmadaw Township in Yangon. Moreover, plans are under way to open other branch offices situated at No. 652, Hotel Mandalay compound and at Central Post Office in Nay Pyi Taw.

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As for users, they can check www.myanmarepost.com whether their parcel has arrived or not, using information technology such as device phone (smart phone), online monitoring and delivery monitoring system. Deputy Minister for Transport and Communications U Thar Oo attended the ceremony of donating machinery and equipment for the general office that took place on 2 July 2018, at the Mandalay General Post Office. During the ceremony, the Deputy Minister received the counter desk donated by the Ministry of Internal Affairs and Communications (MIC), Queuing Machine donated by Japan Post and Digital Signage Player donated by Nagata Myanmar. As for the capacity building programme for 39 office personnel, a training course had been conducted, titled “Thinking I can, Belief System, Transforming Leadership, Service Excellence and Effective Communication, Shifting Mind Set & Transforming Organizational Needs”, under the aegis of the Panelist Business Services.
The Yangon General Post Office, where modern structures are taking the place of historical edifices, celebrated its 110th Birthday at the General Post Office in Yangon. To commemorate this cerebration, a set of stamps valued each at Ks 200, four types of postcards and card folders were issued on 20 September 2018, and these items were sold at the post offices in Nay Pyi Taw, Yangon and Mandalay.
Attending the ceremony were Union Minister for Transport and Communications U Thant Sin Maung, Yangon Region Minister for Electricity, Industry, Road and Communications Daw Nilar Kyaw, Deputy Ministers U Kyaw Myo, U Thar Oo, Managing Directors, Directors General, Vice Chairperson of Yangon Heritage Trust (YHT) Daw Moe Moe Lwin, officials from Japan International Cooperation Agency (JICA), The Japanese government Ministry of Internal Affairs and Communications (MIC), Japan Post, Postcode Ambassador Mr. Morisaki Win, philatelists, Managing Director and officials of the Myanmar Post.
Officials explained the process of postal system and shared the knowledge of postal signs. With the aim of focusing on the improvement of reading skills, the officials of the Myanmar Post have made relentless efforts for the public to deliver the donation of books, with free of charge, to the public libraries founded by the Ministry of Information. The customers can enjoy discount prices with low charges for regular customers starting from 1 October, 2018. According to the data, it is found that the Myanmar Post has made significant improvements due to the gaining of customer trusts and cooperation of the office staff. As for the Myanmar Post, efforts are being made to render better services for the people and to streamline the cooperation process for modernization and improvement of Myanmar post, turning itself into a quality and reliable service. That’s why plans are being laid down for Portal transportation network and operations. For the information of the customers, the authorities concerned had made necessary arrangements for inquiry regarding the postal services, and the customers who are unhappy with the services can make a complaint through the customer service of the Nay Pyi Taw Central Post Office, phone: 067-3420888 and www.facebook.com/MyanmarPost Service.
As for the Myanmar Post Office, all-out efforts are being made to develop the postal system and priority is given to develop the postal services across the country, following the successful implementation of the projects that can make the services more convenient for customers through reforms in the postal system.

Translated by
Win Ko Ko Aung

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