Healthy response to conflicts

It is impossible for two persons to agree on every matter all the time. Normally, people disagree when their interest is involved, when they are of the different opinion and when they have different upbringing etc. This being so, conflicts are a normal part of the relationship between people. In this regard, it is noteworthy that we are not to avoid conflicts – what we need is to learn how to deal with conflicts because when conflicts are handled in a wrong way, the relationship can be adversely effected. Nevertheless, if the conflicts are managed in a respectful, positive way, they even provide opportunities to further strengthen the bond between the two people. Therefore, it is necessary for us all to learn conflict management skills in order that we can keep our personal and professional relationships strong and growing.
First of all, it is needed to know that conflicts are caused by differences be they large or small. They take place whenever people disagree over their values, motivations, perceptions, ideas, or desires. Sometimes, these differences seem trifle. Nevertheless, when a conflict triggers strong feelings, a deep personal need is often at the core of the problem. These needs can be a need to feel safe and secure, a need to feel respected and valued or a need for greater closeness and intimacy.
It is important to be aware that the needs of both parties play a significant role in long-term success of most relationship, and each need deserves respect and consideration. In regard to personal relationships, not understanding of different needs can create distance, arguments and breakups. However, when it comes to workplace conflicts, differing needs are mostly at the core of bitter disputes with the result that these occur deals being broken, profits getting fewer and jobs being lost. This being so, it is necessary to accept that needs can conflict and be willing to examine them in an environment of compassionate understanding. Then only will the problems be solved in a creative manner, team building be strengthened and relationships be improved.
In conclusion, responses to conflict should be in a healthy manner. The five tips for healthy responses are: the capacity to recognize and respond to the things that matter to the other person; calm, non-defensive, and respectful reactions; readiness to forgive and forget, and to move past the conflict, not holding resentments or anger; ability to compromise and avoid punishing; and belief that facing conflict head on is the best thing for both sides.

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