Alin saetamarn Library and Resource Centre issued a public opinion survey report on Yangon City Development Committee (YCDC)at a media conference at Orchid Hotel on Saturday.
The survey was conducted by civil society organisation Alin Saetamarn Library and Resource Centre in March 2018 at 33 townships of Yangon City, which are under the jurisdiction of YCDC.Alin Saetamarn surveyed 1,205 members of the public across Yangon, including 310 people from East District, 132 from West, 203 from South and 560 from North.
Ma Ohnma, who runs the Alin Saetamarn Library and Resource Centre, said the survey was conducted with an aim to know the public’s point of view over the services of YCDC, and to know the public needs interests and opinions over decisions made.
Further aims are for the local government to implement essential reforms through awareness of public requirements and electing of representatives who truly represent the public in a democratic regional municipal election to provide more public services, she added.
“After the survey was conducted, we notified and discussed with the Hluttaw, the government and MPs from the four districts. Although municipal law is enacted, our service (survey) is more related to the rules. Even if the enactment of rules are delayed for any reason, we want the government to conduct essential work processes as quickly as possible,” she said.
The survey found that 11 percent of the people are satisfied, while 46 were not with garbage collection system. 15 percent are satisfied and 64 percent are not with the drainage system. 13 percent are satisfied and 65 percent are not with cleaning of platforms (sidewalks) and roads.
Most importantly the people are willing to pay more service charges if municipal services improve, said Daw Mya Nandar Thin, executive director of New Myanmar Foundation.
When asked if communication channels, like a Call Center, for the public to contact YCDC is required, 93 percent of the people surveyed said yes.
Suggestions received from the survey covers electing YCDC members, budget, public services and general matters.
Suggestions on public services include establishing call centers in every township for residents to report problems or make complaints, advance notice of the garbage collection schedule or inform the public of arrangements made, modify garbage bin system, improve garbage collection system in schools, markets and densely populated areas, improve public toilet system, improve and provide proper drainage system, provide adequate car parking spaces, paving roads to new towns to be coordinated between (Yangon) Region government and YCDC to avoid duplication, coordinating and discussing with local residents in paving, maintaining and repairing roads in wards, setting up enough lamp poles along main roads and side roads, and having a clear procedure in providing license for trishaws.
By Nyein Nyein