Two-year Journey of the Union Civil Service Board (UCSB)

Dr. Win Thein, Chairman of the Union Civil Service Board, addresses the audience at the graduation ceremony.
Dr. Win Thein, Chairman of the Union Civil Service Board, addresses the audience at the graduation ceremony.

By Hmwe Kyu Kyu Hanယ Photo: Htein Nan Naw

As the saying goes “Only when good public servants are there, will there be good government and good nation too”.
If we are required to make political and economic reforms we need to change the administration sector, which is needed to implement those changes. In doing so, it is important to amend laws, rules and procedures.
The motto of the Union Civil Service Board (UCSB) is “Cooperation of the Civil Service and Public Creates a Nation”.
At the same time civil servants need to change their attitudes and capacities which play an important role.
In any sector, human resource of private and government sectors are very important to implement these tasks.
Following is the interview with responsible officials and trainees of the Civil Service Academy (CSA).
Dr. Win Thein, Chairman of the Union Civil Service Board (UCSB)
The role of Civil Servant is the functional body responsible for carrying on the administration of the country. It is the function of Civil Services to implement the reformation of the state and to work out the policies of the government as well as to assist the formulation of the Government’s policy.
We should perform our duties with most efficient manner and abide by the rules and regulations.
That is why our objectives of the Civil Service Board is to raise the awareness of the public, participate in the process in order to gain public trust, and to fulfill the need for civil servants in order to be more efficient in the transformation of the civil service and transformation of the administration process.
As for our department, we aimed at serving the people to become more people-centric, transparent and accountable in the country.
Our service board has introduced new examination methods including Multiple Choice Question (MCQ) Type and Screening Test based on Civil Service Motivation for the candidates.
The UCSB has an establishment of the Civil Service Academy, review of our training approach, effective methods in the process of redefining our training and capacity building paradigm.
As we all know – the civil service training and capacity development require an uplift to meet international standards so as to become more effective and responsive to the needs of our staff.
As the saying goes “Only when good public servants are there, will there be good government and good nation too”. For our nation, concerted efforts are needed to stand tall in the world’s arena.
The UCSB and the Civil Service Training Institute (Phaunggyi), which is under the supervision of UCSB, consulted about the vision, mission, duties and responsibilities of the civil servants.
In the Civil Service Academy’s curricula, we have prepared to include many syllabi including management, political science, economic theories, sociology, law, English language proficiency, Information and Communication Technology (ICT).
The motto of Our UCSB is “Cooperation of the Civil Service and Public Creates a Nation”.
The UCSB has established a Civil Service Academy (Lower Myanmar) that would allow for training and development to be improved, but would also look at modernizing its training methods and trainers’ skills.
We are currently working on developing the curricula of the Academy, restructuring and getting the trainers and are hopeful that many of our international partners would join us in strengthening the capacity development and teaching in Myanmar.

A sea of fresh graduates awaits their turn to receive their diplomas on stage.
A sea of fresh graduates awaits their turn to receive their diplomas on stage.

Under the Civil Service Academy, there is A Civil Services Academy —CSA (1) based on Education and Competency Training Approach. We are conducting the Post Graduate Diploma in Public Administration (PGDPA), Post Graduate Diploma in Civil Service Management (PGDCSM), English Language Training (ELT), Master in Public Administration (MPA), Human Resource (HR) Development classes and Blended e-Learning Lecture. We have formed Technical Working Group (TWG) and Training Needs Analysis (TNA) Task Force which can supervise necessary curriculum and syllabus with the help of expertise from Ministry for Educations, EU (GOPA) and other experts from abroad.
In addition to Civil Service Training Policy and Civil Service Training Scheme, plans are
under way to open Generalized Training Programme, Specialized Training Programme,
and Civil Service Academy Training Centre in Nay Pyi Taw.
With the assistance of JICA, we are planning to set up e-Government system and Civil Service Core Database System very soon.
As a result, we have successfully conducted Advanced Diploma Course (ADC) on March 12, 2018.
In order to upgrade the standard of teaching and training centre, cooperation are being made to sign MoU, MoA, Minutes of Discussion and Technical Note with Akamai University from the U.S, EDS Business School in Malaysia, JICA and Chinese Academy of Governance (CAG) respectively.
The UCSB by providing the required Civil Service frameworks, will be able to support the decentralization process and for the States and Regions to assume more human resources management functions.
As we all know – the civil service training and capacity development require an uplift to meet international standards and to become more effective and responsive to the needs of our staff.
Thus, the UCSB has established a Civil Service Academy that would allow for training and development so that we can upgrade some training methods and trainers’ skills.
We are currently working on developing the curricula of the Academy, restructuring and getting the trainers and are hopeful that many of our international partners would join us in strengthening the capacity development and teaching in Myanmar.
Currently, the UCSB has two more subjects for the course participants to learn-English and Information Technology which are urgently needed for Civil Service personnel to master these days.
Also they will be added to 5 conventional subjects, management, economics, social science, political science and law.
Due to our efforts, we have opened two Civil Service Academies; one in Pyin Oo Lwin and another in Phaunggyi, Hlegu Township of Yangon.
U Mya Thein, Ex-member of the Constitutional Tribunal of the Union of Myanmar
I have known that Civil Service Academy — CSA was formed during the tenure of the present government. The UCSB has established two Civil Service Academies (CSAs) in Lower Myanmar and Upper Myanmar. We can witnessed that there have been dramatic changes for the civil servants in Myanmar. There is also Post Graduate Diploma for Civil Service Management and Advanced Diploma Course which can enhance the skills of the staff. As an academician, I give law lectures there so that they can apply in their working place. There are many teachers, professors and expertise who share their knowledge heartily. They all contribute their labours voluntarily. I am sure that civil servants will improve a lot if they study diligently.

U Aung Pyae Soe Myaing, Staff Officer of Ministry of Construction
I am attending Post Graduate Diploma in Management Studies of Batch 3 at the CSAs. And I have to take many courses: Political Science, Social Science, ICT, Management, English, Law and Economics. Being an engineering student, I found Management and Economics very difficult to pursue, but it become easier later due to my hard-working. I want to serve my country as much as I can. All the teachers are very kind and helpful to us.

Daw Zin Thu Thu Tun, Staff Officer of Ministry of Construction
I am attending at the Civil Service Training Institute of batch 2. At the Academy, I have to learn Social Science, IT skill and English Proficiency lessons. I think I should know about politics to some extend as a civil servant. Moreover I am sure that this training course is very beneficial to me, that is why I study very hard.

U Kyaw Thet Tun, Staff Officer of Ministry of Construction
I am attending at the Civil Service Academy of batch 2 in Lower Myanmar. I gain a lot of experiences from this academy. Fortunately, I was selected as a civil servant and have a chance to attend it. Everything is fine in the class. The main thing I have to learn from here is how to contribute our country as a dutiful citizen. Being a civil servant, it is of great importance to study these lessons so that I can apply to it in my working environment.

Nan Zin Nyein Mon, Third Secretary of Ministry of Foreign Affairs
I am attending Post Graduate Diploma in Civil Service Management (PGDCSM) of batch 2. It is a four-month-course and very beneficial to me. I have to study major seven subjects including political, economical, social affairs besides English lessons and IT. I believe that cooperation among our ministries will improve because of this class.
The first thing I noticed when I sat for the examination was that we had to resort to our knowledge and wisdom rather than using our memory. I want to say that this type of question is really effective for everyone.

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