About 76 complaints filed against YBS buses from Feb to May 2021

The Yangon Region Transport Authority (YRTA) received about 76 complaints about Yangon Bus Service (YBS) from February to May 2021 and took action against those YBS buses, said an official from YRTA.
“From February to 25 May, we received a total of 76 complaints and took action against the buses. Most of the complaints were related to collecting the extra bus fares instead of letting passengers fare in the slot machines. We have also issued a letter for handling and preventing such acts. Now, we’ve called the meeting and already talked about that,” he added.
Regarding the complaints, YRTA banned the drivers for a week and imposed a fine of K 30,000. The meeting was called on 26 May afternoon at which decision was made not to collect the extra bus fares and not to add the bus conductors. The meeting was attended by the officials from four private bus lines and 19 companies.
Besides, collecting the extra bus fares is not conducted by the companies but the owners. Thus, the YRTA will take severe action starting from 1 June.
The Yangon Bus Service was first launched on 16 January 2017. Before the pandemic outbreak, more than 100 bus lines were running 4,500 buses on 135 routes, along with the airport shuttle and the city transit. The number of daily commuters has been estimated at 1.8 million. — Zin Yaw Aye/GNLM